Last updated: 16 September 2026
If a pass did not do what you needed, write to us within 30 days of the payment and we refund it in full. No explanation needed.
Email support from the address you bought with, or use the contact link in your Paddle receipt. Refunds are issued by Paddle to the original payment method, usually within five to ten business days.
Every tool shows its full result before asking for anything — the pass only unlocks the download. If the result on screen is wrong, do not buy the pass; write to us with the file layout instead, and it becomes a test case.