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Refund Policy

Last updated: 16 September 2026

If a pass did not do what you needed, write to us within 30 days of the payment and we refund it in full. No explanation needed.

How to ask

Email support from the address you bought with, or use the contact link in your Paddle receipt. Refunds are issued by Paddle to the original payment method, usually within five to ten business days.

Before you buy

Every tool shows its full result before asking for anything — the pass only unlocks the download. If the result on screen is wrong, do not buy the pass; write to us with the file layout instead, and it becomes a test case.